Legal or procedural basis
Sections 7 and 10, together with the terms of the relevant Award.
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Damage & Making-Good Review
Inspection and evidence-led review of alleged damage, making-good proposals and compensation questions.
Service overview
What this service covers.
Owners dealing with damage concerns during or after notifiable works.
Damage questions should begin with evidence: the pre-work condition, timing, location, construction records and the terms of the Award. A surveyor can inspect and address matters within the statutory process, while complex causation or legal claims may need other specialists.
When this service may be relevant
- New cracking, water ingress or disturbance is alleged during notifiable work.
- The owners disagree about repair scope or compensation.
- A post-work inspection is required under the Award.
Who this is for
Owners dealing with damage concerns during or after notifiable works.
How the instruction is approached
A clear route, matched to the facts.
The Act’s requirements and any boundary procedure depend on the actual documents, ownership and site relationships. These are the usual working stages.
- 01
Record promptly
Document the alleged damage, timing and surrounding work before evidence changes.
- 02
Compare evidence
Compare current condition with the Schedule, Award and construction records and identify any specialist input needed.
- 03
Set a proportionate route
Consider making good, payment in lieu or further determination within the surveyors’ jurisdiction.
Questions about Damage & Making-Good Review
Useful context before you instruct.
General information only. Advice on a particular property requires the relevant documents and facts.
01Does every crack prove the works caused damage?
No. Timing, location, prior condition, movement and construction evidence all matter. Conclusions should remain within the surveyor’s expertise.
02Can the adjoining owner choose payment instead of repair?
The Act contains rights relating to compensation and making good, but the correct route depends on the facts and Award. Specific advice should be obtained.
Authoritative references
Further reading
These public sources support the general explanations on this page. They do not replace advice on the facts of a particular property.
Damage & Making-Good Review
Request an assessment or call back.
Describe the work, notice or concern and tell us which drawings or documents you already have. You do not need to decide the statutory route before contacting the team.
Call 020 8050 0443